Vending Machine Wittern-USI 3568

Vending Concepts offers a 30-Day Limited Parts Only Warranty on all machines sold, except for new machines, which will be covered by the manufacturer’s warranty. The warranty begins upon delivery of the machine. This 30-Day Limited Parts Only Warranty does not cover service calls, labor, shipping costs, freight cost, handling cost, normal wear and tear, any damage, failure or loss caused by improper set-up, assembly, maintenance, storage, misuse, defacement, or vandalism. Vending Concepts 30-Day Limited Parts Only Warranty will be void if the product is ever:

• • Used in a manner other than its intended purpose
  • Modified in any way after shipping from Vending Concepts

Vending Concepts or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of deposit, loss of location, loss or spoilage of product, replacement costs, or any similar damages.

To use Vending Concepts’ technical support service, the buyer must submit a ticket through our website or by calling our main number Monday through Friday, excluding holidays, from 8:00 a.m. – 4:00 p.m. Central Standard Time. The buyer must have the invoice number, name by which the machine was purchased, model of the machine they are seeking support for and a brief description of what the support is in regards to in order to submit a ticket. Once a ticket has been created there is a 1-2 business day response time. Our support team will provide instructions and if they deem necessary they will schedule an appointment for live phone support. Live phone support can only be done while the buyer is in front of the machine they are needing support for. Vending Concepts will only support what we have sold directly to the customer, if the customer chooses to resell the equipment, support is not grandfathered into the new ownership.

Vending Concepts also offers an optional Parts & Labor Extended Warranty through our partnership, for peace of mind and protection of your investment. For warranty details, visit our partner’s website here or call them directly.

Some of the benefits of the extended warranty are: Commercial Equipment – New Products

• • • 2 & 4 year Extended warranty starting after the OEM’s 1 year warranty for a possible 5 year total
    • Covers on-site service
    • Covers all parts and labor
    • Does not cover accidental damage/ gross misuse
    • Low deductible/ service fee to be paid by the customer at time of claim
    • Transferable

Commercial Equipment – Refurbished Products

• • • 2 & 4 year Date of Purchase warranty with CPS taking over at:
      • Day 31 for Labor
      • Day 31 for Parts
    • Covers on-site service
    • Covers all parts and labor
    • Does not cover accidental damage/ gross misuse
    • Low deductible/ service fee to be paid by the customer at time of claim
    • Transferable

FAQs about Consumer Priority Service Extended Warranty